Description:

NTT DATA Services is hiring a Business Operations Senior Associate to support account operations, finance, and process compliance activities in Bangalore. This opportunity is ideal for individuals with finance and operations experience who are eager to contribute to operational excellence within a global services organization.

Role Purpose:

The position supports account leaders by managing contract administration, governance, and compliance tracking. The role primarily assists with order-to-cash processes, month-end closures, and effective coordination between sales, ERP, finance, and resource management teams. Candidates should bring strong organizational, analytical, and problem-solving skills to drive improvements in business processes and efficiency.

Key Responsibilities:

• Support account operations with low-complexity tracking and compliance activities.
• Perform administrative and business process tasks with minimal supervision.
• Contribute ideas for continuous process improvement.
• Support finance-related activities, including month, quarter, and year-end closings.
• Collaborate with cross-functional teams such as finance, sales, and resource management.
• Ensure adherence to SLAs and timely resolution of issues.
• Assist in conducting user acceptance tests (UAT) and securing sign-offs for system and process changes.

Key Technical Skills:

MS Excel, MS Outlook, MS Office Suite, SAP, Salesforce.com, Business process documentation

Requirements:

• Graduate or Master’s degree in Finance or related fields.
• 6 months to 2 years of relevant experience in operations or back-office support services.
• Familiarity with Order-to-Cash processes.
• Knowledge of contracts, invoicing, AR, project/time management, or master data management.
• Strong communication skills with the ability to explain business processes clearly.
• Analytical mindset, detail orientation, and ability to work independently.
• Flexibility to meet changing business requirements.
• Ability to coordinate across teams and stakeholders for workflow completion.